Patria received Bell recognition as Customer Service Facility

Patria’s Swedish subsidiary Patria Helicopters AB has received recognition from Bell Helicopter, a Textron Inc. company, as Bell Platinum Level Customer Service Facility (CSF) in 2008. The Bell CSF network consists of approximately 140 service facilities all over the world and only six of them have the Platinum level at present.

”We appreciate the recognition highly and see that it is supporting Patria’s role as the leading supplier of helicopter maintenance services in Northern Europe as well as in the  worldwide Bell support  services market”, states Jukka Holkeri, Executive Vice President of Patria.

All platinum level Bell CSF's have extensively trained staffs, a broad inventory of Bell spare parts, and insurance coverage for helicopters while being serviced in a safe, clean environment and provide superior service to Bell customers. The Bell Achievement Ranking System (BARS) has been developed to improve the customer experience and BARS measures each CSF on multiple factors.

Patria is a defence and aerospace group with international operations delivering its customers competitive solutions based on own specialist know-how and partnerships. Patria is owned by the State of Finland and the European Aeronautic Defence and Space Company EADS N.V.

Further information:

Patria   

Mr Jukka Holkeri  
Executive Vice President, Aviation   
Mobile: +358 40 869 2008